RETURN & EXCHANGES POLICY
Returns and Exchanges
What if I just don’t like it?
It’s simple: If you don’t love it, return it within 15 days. We are committed to quality products and your satisfaction is 100% guaranteed
Return Policy
If you are not satisfied with any item, return it within 15 days of receipt for a free replacement or return; simply contact us via phone, Whatsapp, or Email at the contact details given below. Please pack the shipments carefully, so that it doesn’t get damaged during the transit and follow the instructions communicated to you via our representative.
We adhere to the following policies
- Returns/exchange request need to be within 15 days of the delivery of the product
- All returned items must be unused and returned with original packaging and tags in place.
- Shipping Charges shall be non-refundable.
- In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snapshot at Servicecare.modernartmart@gmail.com
- If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.
- Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
- Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
- In case of orders where reverse pick-up may not apply, customers can self-ship the items to Modernartmart.com. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
- Customized products will not be returned. All wallpapers are customized and are not returnable.
The Office
Address: - Modernartmart Manufacturing Unit
152 Raghuvir Shopers Second Floor Mota Varracha Surat Gujarat 394101
Modernartmart Sell Unit
152/1 Modernartmarthouse Second Floor Mota Varracha Surat Gujarat 394101
Customer Care : +91 7779093277
Email: servicecare.modernartmart@gmail.com
Business Hours
Monday - Friday 10am to 6pm
Saturday - 10am to 2pm
Sunday - Closed